Orders can be canceled within 24 hours from the moment you order. We will charge a restocking fee of 4.99.00 USD on this cancellation.
We do not guarantee the cancellation of orders during any period and we reserve the right to process your order. Email us at support@theerastourmerchshop.store to cancel your order.
Orders can be changed within 24 hours from the moment you order.
You cannot get a refund except if you have the following case:
- You do not receive your order at all.
- It has not been 24 hours since you placed the order!
We follow a 30-day return policy if your product is not the one you ordered. In case your product defects, please email us and we will change your product.
We do not guarantee variation of orders during any period and we reserve the right to process your order. Email us at support@theerastourmerchshop.store to change your order.